It's been a month and i haven't received my refund

[BrendaBLO]

Check your e-file status below to see if your return was e-filed:  

   If it wasn't found:

Online:  Select the "File" tab and repeat steps 1-3.  

Desktop: Check under the "File" tab Check Electronic Filing.

The IRS releases most refunds within 21 days after e-filed return has been accepted (not 21 days from e-filing).  Allow 5-6 weeks from postmark for mailed returns.

Check your refund status 24 hours after your federal return has been accepted at Where's My Refund?

If it's been more than 21 days since your return was accepted, contact the IRS at  1-800-829-1040 ( Monday - Friday 7am-7pm).

State refund timeline vary, checkout your state status: 

https://ttlc.intuit.com/replies/3319882

[AlisonLO]

Some tax returns take longer to process than others for many reasons, including when a return:

• Includes errors

• Is incomplete

• Is affected by identity theft or fraud

• Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.

• Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process

• Needs further review in general

Also, the IRS cannot issue EITC and ACTC refunds before mid-February. The IRS expects the earliest EITC/ACTC related refunds to be available in taxpayer bank accounts or debit cards starting Feb. 27, 2018, if these taxpayers chose direct deposit and there are no other issues with their tax return.https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

You should only call the IRS if it has been:

• 21 days or more since you e-filed

• 6 weeks or more since you mailed your return, or when

• "Where's My Refund" tells you to contact the IRS https://www.irs.gov/refunds

You can follow this link to learn how to track your refund.

https://turbotax.intuit.com/tax-tools/wheres-my-refund/