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Only the IRS can tell you why they have not yet released your Federal refund. I'll tell you how to reach a live IRS agent below. If you can't get good answers from the IRS, I'll also be telling you below how to contact the IRS Taxpayer Advocate Service.
Here's how to reach a live agent at the IRS:
800-829-1040 (7AM-7 PM local time)
When calling the IRS
I usually use a speakerphone so I can work on something else while waiting.
If you don't get good info/results from the IRS, you can contact the IRS Taxpayer Advocate for your area. They are especially prone to help if you have a hardship, or if there have been continued delays with lack of info from the IRS. At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
I filed my taxes in February of this year,6 weeks later I was asked to verify my identity that was in April I was told it would take another 9 weeks to process I still haven’t received my tax refund,it’s almost July.when I call the irs number I always get a recording. Can you help me find out when I will receive my tax refund,or tell me how I can find out myself.
JamesCox
The steps above tell how to get through the IRS automated system and reach a live agent at the IRS.
I've just added a couple of additional steps above that might help.
It also tells how to get a specific phone number to reach the IRS Taxpayer Advocate Service in your state for assistance.
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