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deks4723
New Member

It has been more than 21 days and no fed refund yet I used your free version is anyone else having trouble I got my state back just fine

can not get through to irs on phone tfind out more info is there arick or best time to call

1 Reply
TanyaS
Level 5

It has been more than 21 days and no fed refund yet I used your free version is anyone else having trouble I got my state back just fine

There are some reasons that may cause a delay , If you claimed a EITC , then the delay is due to The Path Act.  See below for details:  https://ttlc.intuit.com/replies/5556415

You can contact IRS at 1-800-829-1040.  Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii should follow Pacific time. Puerto Rico phone lines are open 8 a.m. to 8 p.m. local time. Other reasons for delays are see below:  https://ttlc.intuit.com/replies/3302330

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