Typically refunds are issued within 21 days after the return is accepted, however, there are some who may need to wait additional time due to the path act. I will post a TurboTax FAQ below with more information. If you did not claim these credits, I suggest that you call the IRS directly at 1 (800) 829-1040 for more assistance.
https://ttlc.intuit.com/replies/5556415
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