First if TT says the return was accepted for processing then they have it for processing. From time to time, as the return travels thru the processing pipeline, there will be no way to track it and this is normal.
Sadly the IRS tool is very limited ... it only has 3 steps. Received (same as accepted for processing in TT ) then Approved for refund dispersal and last refund sent. A lot happens between the received and approved steps and it would be really nice if they put in a meter of some kind but this is all there is at this time.
The WMR tool has been squirrelly a lot this year. But you do also have to make sure you are using the tool correctly. Even then a lot of people have trouble with it and experience what you report.
Double-check that your efiled returns were indeed accepted. If you used Online TurboTax, log in and go to the Tax Home and check the efile status.
Here are some tips when using the IRS "Where's My Refund" tool:
https://www.irs.gov/Refunds
- Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.
- Be sure you enter the correct SSN and filing status.
- Be sure you are using only the Federal refund amount. Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.
- Also be sure you are using the Federal amount before any TurboTax fees are taken out (if you chose that option.)
- Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.
