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Sorry, Online is only for 2022 now. Online for 2021 and prior is closed now so you can not start a new 2021 or prior return or finish one. You have to do each year separately
How to prepare a prior year return
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25...
To do a prior year return you have to buy the Desktop program here,
https://turbotax.intuit.com/personal-taxes/past-years-products
You will need a full Windows or Mac to install it on.
And ...as for "help" --- you can ask us questions here in the user forum, but Live expert help is not available for past year returns.
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