Is an "Error making request to service" error when I try to download my 2016 taxes mean I cannot get them or that I should try again later?

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Is an "Error making request to service" error when I try to download my 2016 taxes mean I cannot get them or that I should try again later?

Contact TurboTax support for the problem of accessing the PDF of the 2016 tax return.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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