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The Irs claims that they never received my 2018 tax return and therefore my tax refund. was not issued.  How do I fix this?

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Level 15


To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account -

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on 2018

What is the status of the tax return?  If the status is anything other than Accepted and you did not print and mail the tax return to the IRS, then the 2018 tax return has not been filed.


Click on Download/print return (PDF)

A 2018 tax return can only be printed and mailed, it cannot be e-filed.

Print, sign, date and mail the tax return to the IRS.  Include with the mailed return any forms W-2 and 1099 which have taxes withheld.  Go to this IRS website for mailing addresses -

There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed.