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events-bykris
New Member

IRS website says my refund has been deposited 3 days ago, yet I don’t have it. When will i get it?

 
6 Replies
DoninGA
Level 15

IRS website says my refund has been deposited 3 days ago, yet I don’t have it. When will i get it?

Did you request to have the TurboTax account fees deducted from the federal tax refund?
events-bykris
New Member

IRS website says my refund has been deposited 3 days ago, yet I don’t have it. When will i get it?

Yes
events-bykris
New Member

IRS website says my refund has been deposited 3 days ago, yet I don’t have it. When will i get it?

So i checked the link, and it also says deposited 2 days ago.
events-bykris
New Member

IRS website says my refund has been deposited 3 days ago, yet I don’t have it. When will i get it?

So i checked the link, and it also says deposited 2 days ago.
DoninGA
Level 15

IRS website says my refund has been deposited 3 days ago, yet I don’t have it. When will i get it?

If the information from SBTPG shows the tax refund as deposited, then you will need to check with your bank.  Some banks will hold a deposit for up to 5 days before posting the deposit to your account.
DoninGA
Level 15

IRS website says my refund has been deposited 3 days ago, yet I don’t have it. When will i get it?

Since you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted.  The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

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