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IRS says return has been deposited but it's been 3 months and still not received

I can't get a hold of the IRS and I have not received any correspondence from them indicating there are red flags. I need some answers so please look into this. 

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MichelleLO
Intuit Alumni

IRS says return has been deposited but it's been 3 months and still not received

You may want to contact your bank to see if they rejected the deposit. If they did reject the deposit, the IRS will mail your refund check to the address on your tax return. For more information please see the below TurboTax help article. 

What if I entered the wrong bank account for direct deposit?

 

Per the IRS website: If you have contacted the financial institution and two weeks have passed with no results, you can file Form 3911, Taxpayer Statement Regarding Refund PDF to initiate a trace. This allows the IRS to contact the bank on your behalf to attempt recovery of your refund. Banks are allowed up to 90 days from the date of the initial trace input to respond to our request for information.

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