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breonna59
New Member

Irs says my return was sent to my bank for deposit but I don’t have a bank account I chose to get my refund on a turbo tax card but haven’t got that in the mail either

I got accepted January 31, 2018 irs says they sent my refund to my bank for deposit but I have no bank account I chose to have my refund on the turbo tax card but it’s been a few days shy of 3 weeks and I still haven’t gotten my turbo tax card or any kind of refund in the mail...it was a good chuck of money and my girlfriend has already gotten hers in the mail (she chose a paper check) so I’m worried...
1 Reply
JakailaLO
Intuit Alumni

Irs says my return was sent to my bank for deposit but I don’t have a bank account I chose to get my refund on a turbo tax card but haven’t got that in the mail either

Should you have any questions or problems,  please use one of the options below to contact us directly. 

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit https://www.turboprepaidcard.com or call us toll-free at (888) 285-4169.

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