IRS says I did not file 2016. TurboTax says I did, but won't show me the document

My TurboTax account says I filed for 2016. I tried to download my 2016 return, but it says I need to pay to get it. The IRS says I did not file.

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IRS says I did not file 2016. TurboTax says I did, but won't show me the document

For instructions on viewing prior year returns, please see the TurboTax FAQ below.

https://ttlc.intuit.com/replies/5574744

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