IRS said money was sent and I haven't received it on my turbo pre paid card. How long does it usually take after IRS sent money?

[EbonyL]

If you had any TurboTax fees deducted from your refund, SBTPG bank asks to allow 1 to 2 business days for your refund to be transferred to your account. The IRS asks to allow up to 5 business days before contacting your bank/card to see if they have received it.