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becky451
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IRS.GOV says my refund has been deposited in my account as of yesterday but TurboTax says today the 2nd and it is not in my account are you holding it up?

 
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IRS.GOV says my refund has been deposited in my account as of yesterday but TurboTax says today the 2nd and it is not in my account are you holding it up?

Since you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees deducted.  The third party processor will then deduct the fees and attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://cisc.sbtpg.com/index.aspx

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

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3 Replies

IRS.GOV says my refund has been deposited in my account as of yesterday but TurboTax says today the 2nd and it is not in my account are you holding it up?

Did you request to have the TurboTax account fees deducted from the federal tax refund?
becky451
New Member

IRS.GOV says my refund has been deposited in my account as of yesterday but TurboTax says today the 2nd and it is not in my account are you holding it up?

Yes I did.

IRS.GOV says my refund has been deposited in my account as of yesterday but TurboTax says today the 2nd and it is not in my account are you holding it up?

Since you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees deducted.  The third party processor will then deduct the fees and attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://cisc.sbtpg.com/index.aspx

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

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