turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

If you didn’t get the approval screen for the refund advance and you haven’t received a denial what does this mean? Some people say they got an approval screen

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies
TerukoL
Intuit Alumni

If you didn’t get the approval screen for the refund advance and you haven’t received a denial what does this mean? Some people say they got an approval screen

If you qualify for Refund Advance and are approved for the Turbo Visa Debit Card1, you’ll be notified by email of the approved amount and you’ll be able to start spending online, typically within 48 hours of the IRS accepting your return.

 

If you weren’t approved, you will receive an email from First Century Bank, N.A. with the reason for denial and contact information if you have additional questions about the decision.

 

Please click the TurboTax help link, listed below, to learn more about the Refund Advance process.

 

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

If you didn’t get the approval screen for the refund advance and you haven’t received a denial what does this mean? Some people say they got an approval screen

Why would they approve the card and not the advance because I don’t want the card if I’m not getting an advance 

BrandiLO
Intuit Alumni

If you didn’t get the approval screen for the refund advance and you haven’t received a denial what does this mean? Some people say they got an approval screen

The initial approval is just a pre-qualification. If you don't qualify, you'll receive an email confirming you won’t receive a Refund Advance. (please make sure to check your inbox and junk/spam folder) It will include information about why you were not eligible for a Refund Advance. Your federal refund (minus any other agreed upon fees) will be loaded onto a Turbo Visa Debit Card. After you file your return, your refund method cannot be changed. For more detailed information, please click here

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

If you didn’t get the approval screen for the refund advance and you haven’t received a denial what does this mean? Some people say they got an approval screen

I received the refund advance but it’s been 21+ day’s and I have not received the rest of my refund 

ChondelLO
Intuit Alumni

If you didn’t get the approval screen for the refund advance and you haven’t received a denial what does this mean? Some people say they got an approval screen

The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund if it's been longer than 21 days since you e-filed. You'll have to speak directly to IRS to find out more about the delay. For more information please click the link below.

 

What if my IRS refund is taking longer than 21 day ...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies