How can I find out if the IRS is keeping my income tax return

scobby76 · ‎June 4, 2019

My income tax return was accepted and been deposited in my account but I don't have a account and I have not received my Visa card

HeatherPLO · ‎June 4, 2019

If you did not receive your TurboTax Prepaid Visa card, you will need to contact their customer service to get a new card issued and report the other one lost. Their number is: (888) 285-4169

Did you track your refund here to see if it stated deposited? https://www.irs.gov/refunds

If it was deposited in an account that is not active, you will receive a paper check of your refund.

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View solution in original post

HeatherPLO · ‎June 4, 2019

If you did not receive your TurboTax Prepaid Visa card, you will need to contact their customer service to get a new card issued and report the other one lost. Their number is: (888) 285-4169

Did you track your refund here to see if it stated deposited? https://www.irs.gov/refunds

If it was deposited in an account that is not active, you will receive a paper check of your refund.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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How can I find out if the IRS is keeping my income tax return