If my tax refund was suppose to go to prepaid bank card why was it deposited to Green.Bank? IRS gave me a number to call that doesn't help. Can you help me?

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If my tax refund was suppose to go to prepaid bank card why was it deposited to Green.Bank? IRS gave me a number to call that doesn't help. Can you help me?

GreenDot is the bank that issues the prepaid card. They need to receive the refund to apply it to your card.

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