If my state tax was wrong and I don't get none I should get a refund from turbo tax

[Sherriconnor911]

I should get a refund from turbo tax

[xmasbaby0]

Your fee for using TurboTax is not based on whether you are getting a refund or whether you owe tax due to the IRS or state.  Your fee is for using the software to prepare a tax return.   If your state return is not showing a refund, but you entered all of your information correctly, then that is just the result of the amount of income you had and the amount of state tax you had withheld from your pay.  Why do you think your state is "wrong?"

[Sherriconnor911]

• Cuz I because I did not qualify for a state return I aired inputting I aired inputting my as a state personal withholding income tax only when I had unearned income which I chose to pay federal taxes you should not be billing me for such a blayton error so what's really I only used a 1099 and nothing else and it was only a federal withholding

[xmasbaby0]

Not sure if you have already e-filed or not....that is not clear.   If you have not already e-filed, you can delete the state return.

https://ttlc.intuit.com/questions/1900608-how-do-i-delete-my-state-return-in-turbotax-online

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number