turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

A person 2
Returning Member

If I received a refund on my 2018 taxes why am I receiving a notice that I now owe?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

If I received a refund on my 2018 taxes why am I receiving a notice that I now owe?

The IRS reviews returns up to 5 years later ... so did you get a CP 2000 notice ?   If so review the notice carefully ... what did they say you missed?  

If I received a refund on my 2018 taxes why am I receiving a notice that I now owe?

TurboTax does not receive any information from the IRS  (or state) after you file your tax return, so no one at TT knows about a notice you got from the IRS or why they sent it.  

 

What do the letters from the IRS mean?

 

https://ttlc.intuit.com/community/irs/help/i-got-a-letter-or-notice-from-the-irs/00/27100

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

 

 

If you did not purchase Audit Defense:


TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question