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It is possible to owe federal tax and get a state refund, or to owe state tax and get a federal refund.
It is NOT possible to owe federal tax and get a federal refund, or to owe state tax and get a state refund.
HOW MUCH IS MY REFUND? DO I OWE?
No one else can see your screen, your tax return or your account. But YOU can see it.
What does it say on the "refund monitor" on the screen?
Look at your Form 1040. What do you see on line 34 Line 37?
Line 34 is a refund
Line 37 is tax due that you have to pay to the IRS by April 15, 2021
PREVIEW 1040
https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing
What does the TurboTax summary show you? What does it say in Tax Home?
What are your fees? Are you having them deducted from your federal refund? If so, then do some math.
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
If you mean you owe back taxes, the IRS will seize your 2020 refund to pay those.
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