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You are too late to use online TurboTax to prepare or file a tax return now. Online and e-filing are permanently closed for 2023 returns. You will need to use the CD/download software on a full PC or Mac and your return will have to be filed by mail.
If you started to prepare your return using online, you will not be able to complete it online. You will need to switch to the CD/download.
If you have any changes/corrections at all to make to your 2023 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).Then you need to print, sign and mail it.
If you already paid for your online software you can ask customer support for a download of the desktop software.
They are available from 5 a.m. to 5 p.m. Pacific time Mon-Fri
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
Sorry, Online is only for 20234 now. Online for 2023 and prior is closed now so you can not start a new 2023 or prior return or finish one. You have to do each year separately
How to prepare a prior year return
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25...
To do a prior year return you have to buy the Desktop program here,
https://turbotax.intuit.com/personal-taxes/past-years-products
You will need a full Windows or Mac to install it on.
Or how to finish a return you started online
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...
If you want to file for free you can fill out the forms by hand. Here are some basic forms…..
Here is the IRS 2023 Form 1040
https://www.irs.gov/pub/irs-prior/f1040--2023.pdf
or if you want bigger type use 1040SR for Seniors,
https://www.irs.gov/pub/irs-prior/f1040s--2023.pdf
And 2023 Instructions
https://www.irs.gov/pub/irs-prior/i1040gi--2023.pdf
2023 Tax and EIC Tables
https://www.irs.gov/pub/irs-prior/i1040tt--2023.pdf
Sch 1 : https://www.irs.gov/pub/irs-prior/f1040s1--2023.pdf
Sch 2 : https://www.irs.gov/pub/irs-prior/f1040s2--2023.pdf
Sch 3 : https://www.irs.gov/pub/irs-prior/f1040s3--2023.pdf
Then when you do file 2024 enter 0 for the 2023 AGI since you are filing 2023 late.
You have to print and mail prior year returns. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.
Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.
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