turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

If I filed my taxes last year through TurboTax and then was asked to verify who I am how do I go about the uncollected money with this year's taxes

I filed last year and was then asked to verify proof of who I was I called constantly but never was able to get through so I never claimed that money and I'm trying to claim it this year and do my taxes this year and don't want to have to run into the verifying part again
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

If I filed my taxes last year through TurboTax and then was asked to verify who I am how do I go about the uncollected money with this year's taxes

If you did not verify your identity in order to get your 2020 refund you still need to do that.   There is not a way to add anything about that to your 2021 tax return.   Each tax year is separate.   Sorry----having to verify your identity may be frustrating but you will not ever get your 2020 refund unless you follow through and do what the IRS requests.

 

I HAVE TO VERIFY MY IDENTITY

 

 

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request.  No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund.  If you do not verify your identity you will not get your refund.

 

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

 

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

If I filed my taxes last year through TurboTax and then was asked to verify who I am how do I go about the uncollected money with this year's taxes

Failure to verify your ID last year could delay things this year as well. Comply ASAP. 

 

Verify online at IRS Identity Verification Service website
                                             or
By phone at the toll-free number listed on your  letter
                                             or

If you cannot verify online or by phone, make an appointment at a local IRS office.

If I filed my taxes last year through TurboTax and then was asked to verify who I am how do I go about the uncollected money with this year's taxes

when you file, apply your refund to next year's tax.

You won't have to verify your identity.

 

To get your 2019 refund, make an appointment at the closest IRS office to show up in person.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question