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samirbajaj
New Member

I would like to amend my 2019 tax return. I used a desktop product (CD install), which I no longer have. How do I amend my tax return - I don't have the original CD?

 
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Accepted Solutions
VolvoGirl
Level 15

I would like to amend my 2019 tax return. I used a desktop product (CD install), which I no longer have. How do I amend my tax return - I don't have the original CD?

Do you have your tax file ending in .tax2019?   If you don't have the CD you probably don't have the License Code for it either? Don't think you can download it if you originally installed from the CD.   You might have to buy it again here,

https://turbotax.intuit.com/personal-taxes/past-years-products/2019/ 

 

Then After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW TAX RETURN)

 

Then go to FILE -Open and find your return.

 

Or Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

 

View solution in original post

2 Replies
Critter-3
Level 15

I would like to amend my 2019 tax return. I used a desktop product (CD install), which I no longer have. How do I amend my tax return - I don't have the original CD?

You should be able to download it again.

How to download your purchase

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...

           

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

Can't find your purchase?

https://ttlc.intuit.com/questions/2565823-why-can-t-i-find-my-purchase-after-signing-in-to-my-downlo...

 

 

To see how to amend your taxes, click here: 

 

Steps to amend in TurboTax

              

How to file amendment

                      

VolvoGirl
Level 15

I would like to amend my 2019 tax return. I used a desktop product (CD install), which I no longer have. How do I amend my tax return - I don't have the original CD?

Do you have your tax file ending in .tax2019?   If you don't have the CD you probably don't have the License Code for it either? Don't think you can download it if you originally installed from the CD.   You might have to buy it again here,

https://turbotax.intuit.com/personal-taxes/past-years-products/2019/ 

 

Then After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW TAX RETURN)

 

Then go to FILE -Open and find your return.

 

Or Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

 

View solution in original post

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