I was told on the app i was approved for a $2000 a...
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New Member

I was told on the app i was approved for a $2000 advance i signed the paper recieved the card with no money on it

I filed with the option to get the advance. Before sending it The app said to check for how much i qualified for
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Expert Alumni

I was told on the app i was approved for a $2000 advance i signed the paper recieved the card with no money on it

If you were approved for the Refund Advance and the Turbo Visa Debit Card, you'll get your Refund Advance typically within 1 hour of the IRS accepting your e-filed tax return. When your Refund Advance funds are ready you'll receive an email with a virtual Turbo Visa Debit Card that you can use to make purchases online. You'll receive a physical card in the mail in 5-10 business days.

 

About the Refund Advance

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Returning Member

I was told on the app i was approved for a $2000 advance i signed the paper recieved the card with no money on it

The app gave me my card numbers and everything but there is no money on it cant make any purchases. And i have the physical card.. Still no money on it

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New Member

I was told on the app i was approved for a $2000 advance i signed the paper recieved the card with no money on it

Was told approve and no money and now it's a week after and still trying to get it settled 

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Expert Alumni

I was told on the app i was approved for a $2000 advance i signed the paper recieved the card with no money on it

Please contact Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.  

Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

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