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New Member
posted Jul 14, 2019 5:24:50 AM

I was supposed to get my tax return in the mail several months ago but I never received it. Did it get lost in the mail or was it never sent? Please help

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1 Replies
Level 15
Jul 14, 2019 6:53:15 AM

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”