I was quoted to get $1,402 and I only received $2 what is going on? I checked to make sure I had no offsets so where is the rest of my money?

[LindseyLO]

More details and assistance on why your refund may have been lower than expected has been provided by clicking here. 

[maddiebaylee]

That unfortunately was not helpful none of that is the problem.

please help me figure out what’s happening!

[ChondelLO]

@maddiebaylee If you paid your fees with your refund, please reach out to the third-party processor who handled this transaction as we don't have access to your records in this public forum. For more information please visit the link below.  Please visit this Help Article for IRS contact information.

Who provides Pay With My Refund?

[VolvoGirl]

The difference  is $1,400.   That is the amount of the 3rd Stimulus payment.  Did you already get the Stimulus payment they sent out last year starting March 2021?  Do you have 1,400 on 1040 line 30?  You might have tried to claim it again.   Line 30 is only if you didn't get the full amount or qualify for more. 

Did you get IRS letter 6475 saying what they sent you?  If you didn't get the IRS letter 6475 saying what they sent you then check your bank statements and check your IRS account to see when and what they sent you.

Your Online Account | Internal Revenue Service

Request a trace for a missing third Stimulus payment

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p...Your Online Account | Internal Revenue Service