If you are using the TT program this year and you are using a paid version then contact support as I directed to get the program unlocked for free.
If you don't care if you pay ....
You have to start a 2016 return using the Free edition from this website - <a rel="nofollow" target="_blank" href="
https://turbotax.intuit.com/personal-taxes/online/">https://turbotax.intuit.com/personal-taxes/onlin...(If you already have the Deluxe version or better chosen then you can skip the upgrade and go straight to the payment instructions)
You must enter some basic personal information in the Personal Info section of the program. Click Upgrade, located near the top of your screen. In the pop-up window, scroll down to the bottom, select TurboTax Plus, and click the Upgrade Now button. If you want to include a state program with your order click on State Taxes and complete some of the state section.
To pay for the upgrade so you can access your prior year tax returns, assuming that you signed onto your 2016 account with the exact same user ID you used for the prior returns -
To pay the TurboTax online account fees by credit card, without completing the 2016 return at this time, click on My Account at the top of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. On the next page, to pay by credit card, click Continue. On the next screen it will ask if you want Audit Defense, if you do not want this option just click on the Continue button. The next screen will ask for all your credit card information so you can pay for the account.
If you only need the 2015 AGI ...
Make sure that you are logged into the same TurboTax account that you used for filing your 2015 Income Taxes. Then follow the below steps:
Go to <a rel="nofollow" target="_blank" href="
http://www.TurboTax.com">www.TurboTax.com</a>
• Log into TurboTax Online
• Look to the lower right corner of your screen for Load My Tax Timeline and click it
• Under 2015 Tax Year you will see an option to View adjusted gross income (AGI). By clicking this it will expose the AGI from your 2015 tax return.
