turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I was curious if anyone else had experienced waiting days for their refund advance as opposed to the 15 minutes post acceptance ? I haven’t received a denial or advance

Newly opened the CK spend account filed my taxes and they were initially rejected due to the IPPIN I quickly corrected and they were accepted about 20 minutes after I still haven’t received any email giving details on the advance I was curious if anyone else had the same experience or long wait times ?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
AkinaLO
Expert Alumni

I was curious if anyone else had experienced waiting days for their refund advance as opposed to the 15 minutes post acceptance ? I haven’t received a denial or advance

Please contact customer support for assistance.  

Credit Karma Support 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I was curious if anyone else had experienced waiting days for their refund advance as opposed to the 15 minutes post acceptance ? I haven’t received a denial or advance

So, I did reach out to Credit Karma customer service for assistance and they directed me to a help article highlighting the fine print of the refund advance that I was already given when initially applying for the advance, I explained the scenario I stated above and they had already ended the interaction so I haven’t gained any further information. 

I have plans to reach out to First Century Bank today and see if they are able to verify the receipt of the application and if there were/are potentially any issues that could have it stuck in limbo.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question