i was audited by the IRS and it says Turbotax did not compute my taxes correctly says the IRS. refers to Publication 915 which is not applicable.

[Mike9241]

It would seem that the IRS is saying you received either Social Security or Tier 1 Railroad Retirement benefits, but you're saying this is incorrect. That notice probably has a phone number, so call it or the IRS directly to find out what needs to be done. If my understanding is incorrect, please clarify. 

Your other option is to use Audit Defense or a tax pro but they will charge you.

The Audit Defense service is provided by TaxResources, Inc., also called TaxAudit.com, in partnership with TurboTax. If you paid for Audit Defense and you received a notice, call TaxResources, Inc. at 877-829-9695, or report your notice on their website at http://intuit.taxaudit.com/. Do not contact the tax agency until you have spoken to TaxResources. They may contact them on your behalf.

[xmasbaby0 · Accepted solution]

Was it this?

USER ERROR WITH SOCIAL SECURITY ENTRY

We have seen a lot of people who made a user error with the entry of their SSA1099.   The screen right after you enter the SSA1099 asks you if you lived in certain foreign countries in 2025.   If you skipped past that screen or answered incorrectly, your Social Security was not taxed correctly.   Look at your Form 1040 and see if line 6b was left blank due to that mistake.  The IRS is catching those mistakes and correcting them by reducing your refund or increasing your tax due.   It is really so important to read every screen slowly and carefully from top to bottom as you prepare your tax return to avoid errors.

[SharonD007]

Refer to the TurboTax website Your taxes done right, guaranteed to learn about our guarantees.

TurboTax guarantees accurate calculations so if they make an error, they will pay you the penalty and interest but limitations apply.  For more information, review the Intuit Terms Of Service For TurboTax Online Tax Preparation Services. 

Refer to the TurboTax article How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee or 100% Accurate, Exp... for information.

Note: If you forgot to enter your social security income or  checked the box that you lived in another country, that is a user error not a TurboTax error.

[arcgate11]

However, I think Turbotax should have caught this error in the final analysis and ask to fix it which it did not; so I am faulting Turbotax for failing to correct to notify me of this omission. This should  be a BIG RED Flag in my opinion. Thank you again for pointing out the issue to me. I checked the amended return and it did change my tax refund to what the IRS audited for me.  Thanks again. Cheers.