I was approved for the advance loan. My taxes have been accepted but there isn’t anything showing in the credit karma app. How do I find out for sure?

[Katina S]

If you run into issues while using the Credit Karma mobile app, first check the App Store or Google Play to see if you are using the latest version of the app. If there are no updates to install, you may also want to try deleting the app, then reinstalling it.

Funds are typically available within an hour of the IRS accepting your return for the Refund Advance. 

Please use this Credit Karma link for additional app concerns.

[michee76]

I already had an acct with CK so there was no problem with the app. I’m just curious since my file was accepted and there’s not a ‘deposit’, was I declined the advance? I haven’t received an email stating so. 

[MichelleLO]

For questions regarding your Refund Advance status, please reach out to TurboTax Customer Support for assistance.

What is the TurboTax phone number?

@michee76