turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I was approved for refund advance but I havent received any notice from Century bank

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies
Cseibert
New Member

I was approved for refund advance but I havent received any notice from Century bank

I received a notice to set up the Turbo Advance Card the same day, but have not received any notification as to whether or not I was approved for the Advance or not.  I m confused because it was expressed information would be received with-in 1-48hrs.  Is there a way to contact First Century or another entity to find out specifically what is going on?

AkinaLO
Expert Alumni

I was approved for refund advance but I havent received any notice from Century bank

Your temporary card should arrive in your email and your physical card should arrive within 5-10 business days.

Please check your junk/spam folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com.  

If you cannot locate it after checking your junk mail folder or are having trouble creating an account or logging into your Turbo Prepaid Card online account, call them toll-free at (888) 285-4169.

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Cseibert
New Member

I was approved for refund advance but I havent received any notice from Century bank

I have no email stating whether or not I have been approved.  How does one obtain that information?

TerukoL
Expert Alumni

I was approved for refund advance but I havent received any notice from Century bank

As AkinaLO stated above,  Please check your junk/spam folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com.  

If you cannot locate it after checking your junk mail folder or are having trouble creating an account or logging into your Turbo Prepaid Card online account, call them toll-free at (888) 285-4169.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question