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kavenos13
New Member

I was approved for an advance, so was my roommate and neither of us has recieved it. Both of us were accepted days ago, wouldn't of used this service.

I wouldn't of used this service if I would of known theres no way to track and see. Extremely annoyed after I called TurboTax and the rude lady just repeated whats online. I mean being transparent with customers would be nice.
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2 Replies
MoniqueLO_
Expert Alumni

I was approved for an advance, so was my roommate and neither of us has recieved it. Both of us were accepted days ago, wouldn't of used this service.

You will want to make sure the primary taxpayer's information on the return matches the information in the Credit Karma account. If it does, please contact Credit Karma on their Contact Us page.

@kavenos13
 

kavenos13
New Member

I was approved for an advance, so was my roommate and neither of us has recieved it. Both of us were accepted days ago, wouldn't of used this service.

All my information is the same. I have contacted credit karma twice and they tell me to conta t TurboTax. I looked at my return and did accept the terms of the advance. I have not been declined the return, I have not received any emails saying anything. I'm just worried that my return will be affected now as this has been the worst time since I've been using TurboTax.

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