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nsbb426
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I want to file my 2019 return for my 2018 income. I recieved the 2018 return for my 2017 income. Please change this or cancel my purchase. Thank you

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I want to file my 2019 return for my 2018 income. I recieved the 2018 return for my 2017 income. Please change this or cancel my purchase. Thank you

Glad you figured it out or found the right one.

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I want to file my 2019 return for my 2018 income. I recieved the 2018 return for my 2017 income. Please change this or cancel my purchase. Thank you

Huh?  We are currently filing 2018 returns for the year that ended 12/31/18.  We don’t do 2019 until next year in 2020.

Are you trying to file a 2018 return?  Then you need the 2018 program.
To do a 2017 return that was due April 2018 you need the 2017 program.

You buy the same year program that you are filing.  What year program did you buy?
nsbb426
New Member

I want to file my 2019 return for my 2018 income. I recieved the 2018 return for my 2017 income. Please change this or cancel my purchase. Thank you

I am trying to file a return for my 2018 income. What got downloaded was software for a 2018 filing for 2017 income. Please help. My need is return for my 2018 income.

I want to file my 2019 return for my 2018 income. I recieved the 2018 return for my 2017 income. Please change this or cancel my purchase. Thank you

If the software says 2018 it is for 2018 income and you have the right one.
If it says 2017 on it then it is for 2017.

Oh is it starting out asking for 2017?  Yes that is to Transfer your 2017 return into 2018.

Did you buy the CD or download?  If you think you got the wrong program call in.
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nsbb426
New Member

I want to file my 2019 return for my 2018 income. I recieved the 2018 return for my 2017 income. Please change this or cancel my purchase. Thank you

My problem is the software  that downloaded is for my 2017 income. I need the software for my 2018 income.
nsbb426
New Member

I want to file my 2019 return for my 2018 income. I recieved the 2018 return for my 2017 income. Please change this or cancel my purchase. Thank you

Now it shows 2018! Thank you and sorry for any trouble.

I want to file my 2019 return for my 2018 income. I recieved the 2018 return for my 2017 income. Please change this or cancel my purchase. Thank you

Glad you figured it out or found the right one.

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