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Yes, because 2019 is now a closed year, it doesn't show in your TurboTax account.
A closed year is a year that is no longer subject to audit, assuming the original return was filed on time and there is no criminal activity.
At any given time, there is a current year (2023) and three open years (2020, 2021 and 2022).
You can't amend a closed year and get a refund.
If you didn't keep a copy of your 2019 tax return, you can get one from the IRS. Follow this link to get started.
SO...download all the other years (2020, 2021, 2022) that are available NOW, and back them up to an offline flash drive too.
Always save a copy of your tax returns, every year...within a week or 2 of their "Acceptance"
It should let you download 2019. They keep returns for 7 years. Maybe you have another account?
How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...
It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript
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