Did you get charged for the Advantage auto renew Desktop program? You can sign into your Turbo Tax Advantage account and under Your Product, select to Remove Product. Once you remove the recurring product order, the Turbo Tax Advantage subscription will be cancelled as well.
How to cancel Turbo Tax Advantage
https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...
You can try to get a refund, submit an online refund request within 60 days of receipt here, https://support.turbotax.intuit.com/forms/refund-request.jsp
Or Call in for a refund. When you fill out the from use the word BILLING ISSUES instead of the word “refund.” Contact Customer Service
https://support.turbotax.intuit.com/contact/
For the tax refund.
Sorry the IRS has limited staff due to Covid-19. They didn't start opening the mail until June that's been stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns. An IRS spokesperson said that they have about 11 million pieces of unopened mail. The IRS says....."We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it." So it may take longer if you mailed in June or later. So you have to keep waiting.
See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
Yes
No
