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New Member

I want my money back or I’m never using turbo tax again after 7 strong years

 
3 Replies
Level 15

I want my money back or I’m never using turbo tax again after 7 strong years

You do not say what the problem is.  This is the user forum--we answer tax questions.  We cannot give you a refund.  Contact customer support.   Use the word "billing."

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Returning Member

I want my money back or I’m never using turbo tax again after 7 strong years

Your website was WAY too confusing to use......Had to take my EASY tax return to an accountant. I have used turbo tax in the past. Everything kept saying do this or that instead of letting me enter my info. What you think is understandable is not. I am 64 years old. NOT yet senile. [email address removed].  You will see that I have used turbo tax before, in fact you charged me twice this month and I had to get one charge deleted. Looking forward to getting my refund that was not used!

 

Employee TurboTax Specialist

I want my money back or I’m never using turbo tax again after 7 strong years

Please click How do I request a refund for my TurboTax product?, select the TurboTax product you are requesting a refund for, and continue to follow the directions from there. 

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