You do not say what the problem is. This is the user forum--we answer tax questions. We cannot give you a refund. Contact customer support. Use the word "billing."
To call TurboTax customer support
They are available from 5 a.m. to 9 p.m. Pacific time
Your website was WAY too confusing to use......Had to take my EASY tax return to an accountant. I have used turbo tax in the past. Everything kept saying do this or that instead of letting me enter my info. What you think is understandable is not. I am 64 years old. NOT yet senile. [email address removed]. You will see that I have used turbo tax before, in fact you charged me twice this month and I had to get one charge deleted. Looking forward to getting my refund that was not used!
Please click How do I request a refund for my TurboTax product?, select the TurboTax product you are requesting a refund for, and continue to follow the directions from there.
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