I've been trying to cancel my turbotax prepaid car...
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Mcasillas07
Level 1

I've been trying to cancel my turbotax prepaid card for a couple months now. What is the correct number to call? I've been going through all the unnecessary hassle.

 
5 Replies
Critter
Level 15

I've been trying to cancel my turbotax prepaid card for a couple months now. What is the correct number to call? I've been going through all the unnecessary hassle.

According to the card user agreement : 

 

How to Close Your Card.

 

Simply spend down the amount on your Card, cut it up and
throw it away. You may close your Card at any time at www.turboprepaidcard.com or by
calling the number on the back of your Card.

 

 

 

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

https://www.turboprepaidcard.intuit.com/legal-info#cardholder-agreement

Mcasillas07
Level 1

I've been trying to cancel my turbotax prepaid card for a couple months now. What is the correct number to call? I've been going through all the unnecessary hassle.

I did what was told but the turbotax prepaid card is still charging me monthly fees.

Critter
Level 15

I've been trying to cancel my turbotax prepaid card for a couple months now. What is the correct number to call? I've been going through all the unnecessary hassle.

Talk to the card administrator ... posting in the TT forum will do nothing for you.

Mcasillas07
Level 1

I've been trying to cancel my turbotax prepaid card for a couple months now. What is the correct number to call? I've been going through all the unnecessary hassle.

I've tried getting ahold of them and still nothing.

Critter
Level 15

I've been trying to cancel my turbotax prepaid card for a couple months now. What is the correct number to call? I've been going through all the unnecessary hassle.

Just like all debit cards ... once they are zeroed out and go dormant for a couple of months the account will automatically closed with a zero balance ... I would not worry about it if you stopped using it. 

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