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mikern62
New Member

I've asked twice now. Why does it say my state taxes are not complete. I completed them online using your services. I have been using Turbo tax for about 5 years now/

 
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Hal_Al
Level 15

I've asked twice now. Why does it say my state taxes are not complete. I completed them online using your services. I have been using Turbo tax for about 5 years now/

The software is not updated for you to file. You have to wait until it is. This is a combination of procrastination of the part of Intuit and the state tax agency or the state legislature. Mostly the state.

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3 Replies

I've asked twice now. Why does it say my state taxes are not complete. I completed them online using your services. I have been using Turbo tax for about 5 years now/

Your other thread was answered 2 minutes after you asked it 6 days ago.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3429662-what-is-going-on-that-i-can-t-finish-filing-my-state-incom...>

I've left you some additional details below.
Hal_Al
Level 15

I've asked twice now. Why does it say my state taxes are not complete. I completed them online using your services. I have been using Turbo tax for about 5 years now/

The software is not updated for you to file. You have to wait until it is. This is a combination of procrastination of the part of Intuit and the state tax agency or the state legislature. Mostly the state.

I've asked twice now. Why does it say my state taxes are not complete. I completed them online using your services. I have been using Turbo tax for about 5 years now/

The state return can say "incomplete" if you already efiled the Federal return by itself and it has not yet been accepted, or if some of the state forms were not available when you tried to efile it at the same time as efiling the Federal return.  If it says "incomplete", your state return has NOT been efiled.  You will have to come back later to file it.

If you mailed the Federal return, then the State return cannot be efiled.  It would have to be filed by mail, too.

You can check on the availability of state forms here:
https://ttlc.intuit.com/questions/1908857-state-forms-availability-table-for-turbotax-individual-per... 

If your Federal return has already been efiled, you will have to wait until the Federal return has been accepted before you can efile the State return.  

So once your Federal return has been accepted (if efiled), and once all your state forms are available, you can then go back and open up your State return to complete it.  Carefully review it before filing since the forms may have updated since you last worked on it.

NOTE:  When you come back to your account to finish and file your return, you may see a notice to finish and file the state return.  If so, you can follow that path to see if it gets you back to the state return.

If it doesn't, here's a way to open the state return back up:
  • Log in and go to the 2016 Tax Timeline.
  • Scroll to "Some things you can do."
  • Choose "Add a state."  (you're not really adding one; that's just to get the return to open up.)
  • Once the return is open, you can complete the state return.  Carefully review it before filing since some of the forms may have updated.

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