I used turbo tax and received my first stimulus payment directly to my account and now the treasury department say the second stimulus was sent to a green dot card which turbo tax uses Santa Barbra LL

[xmasbaby0]

TurboTax did NOT receive your stimulus check.  TurboTax has NO control over your stimulus check, nor can TT track it or tell you when you will receive it.  The IRS will use the same banking information for the 2nd stimulus that they used for the first one.  If that account (or card) is closed then the stimulus will go back to the IRS and they will mail you a check.

[JCcurrier727]

Green dot is the banking location. It is ur turbo card

[TasnimH2]

Hello! 

We want to assure you that we want to do all that we can to help get you the information you need. 

• • If the address you have on file is still your current address, you can call GreenDot (888-285-4169) and request a new card through their IVR (interactive voice response). 
  • New address? You will need to talk to a live agent to update your address. 
  • Note: We've heard reports of  dropped calls or silence on the line with Green Dot. This is not an ideal experience for you and it's understandably frustrating. If this has happened, please try calling again. 

The most up to date information on stimulus deposit eligibility and status can be found at IRS.gov/coronavirus.

Hope this helps!