I submitted my MA and federal tax returns on July 15th via post/real paper version. I did not hear yet anything from the IRS or the MA Department of Revenue. What to do?

[xmasbaby0 · Accepted solution]

MAILED RETURNS

The IRS has been working through millions of mailed returns that have been piling up in trailers during the pandemic.  All you can do is watch the IRS refund site to see when your return makes it to the surface and goes into processing. Sorry.

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue:

IRS operational status and alternatives

Processing Delays for Paper Tax Returns: Taxpayers should file electronically through their tax preparer, tax software provider, or IRS Free File. 

We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it.

Do not file a second tax return or contact the IRS about the status of your return.

If  you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

[jadziadax]

Thank you very much for your answer. 

Regarding the MA tax return, I have followed your link: 

https://www.mass.gov/how-to/check-the-status-of-your-tax-refund

However, in order to be able to track the refund, I need to know the amount. But I don't know the amount since I did not hear yet anything from then (not even a letter). Should I just continue to wait? 

Many thanks

[DoninGA · Accepted solution]

@jadziadax Look at your 2019 MA state income tax return.  The state tax refund amount will be on the return.

MA tax refund status - https://mtc.dor.state.ma.us/mtc/_/

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on 2019 and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

[jadziadax]

@DoninGA Thank you so much, now I got it 🙂