Once your return has been accepted (received) by the government, they
take over the refund status update duties, since they hold the purse
strings. The status in TurboTax will remain as "accepted."
Where's My Refund? tool includes a tracker that displays
progress through 3 stages: (1) Return Received, (2) Refund Approved,
and (3) Refund Sent. It also
provides an actual
personalized refund date as soon as the IRS processes your tax return
and approves your refund. It doesn't show information about amended
returns.
The TurboTax Refund Tracker, on the
other hand, projects an estimated date range on when you can expect your
refund, based on other TurboTax customers who have already received
their refunds.
After enough time passes after filing (21 days after e-file, or 6 weeks after
paper file), and there is no new information on the
Where's My Refund?
site, at that time the IRS
indicates that you can call them for additional information, using the
phone number 1-800-829-4933.
Hope this helps!
