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I still haven't gotten my taxes, and I filed feb. 4th. Everyone that I know used turbo tax and they already got theirs... why is this?

 
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1 Reply
Michelena
New Member

I still haven't gotten my taxes, and I filed feb. 4th. Everyone that I know used turbo tax and they already got theirs... why is this?

Once your return has been accepted (received) by the government, they take over the refund status update duties, since they hold the purse strings. The status in TurboTax will remain as "accepted."

Where's My Refund?  tool includes a tracker that displays progress through 3 stages: (1) Return Received, (2) Refund Approved, and (3) Refund Sent. It also provides an actual personalized refund date as soon as the IRS processes your tax return and approves your refund. It doesn't show information about amended returns.

The TurboTax Refund Tracker, on the other hand, projects an estimated date range on when you can expect your refund, based on other TurboTax customers who have already received their refunds.

After enough time passes after filing (21 days after e-file, or 6 weeks after paper file), and there is no new information on the Where's My Refund? site, at that time the IRS indicates that you can call them for additional information, using the phone number 1-800-829-4933.

Hope this helps!

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