turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I still can’t track my refund on the irs go app. I filed on 1/31/18. On the site it says expected date is 2/21 but on the app it won’t track it. Please help me.

If it doesn’t come by the 21st, what do i do?

1 Best answer

Accepted Solutions

I still can’t track my refund on the irs go app. I filed on 1/31/18. On the site it says expected date is 2/21 but on the app it won’t track it. Please help me.

If you efiled, double-check with this tool to be sure the return was efiled successfully and accepted.
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If that showed it was accepted, then it should show up in the IRS WMR tool here:
http://www.irs.gov/Refunds

Be sure you are entering just the  Federal refund amount, and not including any State refund.  

And be sure you are using the actual Federal refund amount without regard to any TurboTax fees if you chose to pay any fees out of the refund.

View/print your return and look at the actual refund amount showing:

    If you filed a Form 1040, the Refund Amount is shown on Line 76a.
    If you filed a Form 1040A, the Refund Amount is shown on Line 48a.
    If you filed a Form 1040EZ, the Refund Amount is shown on Line 13a.

Also, if you have EIC (earned income credit, aka EITC) or ACTC (additional child tax credit), the IRS will not start releasing those refunds until February 15.  That means people with those types of credits may not start receiving their refunds until around February 27.

View solution in original post

2 Replies

I still can’t track my refund on the irs go app. I filed on 1/31/18. On the site it says expected date is 2/21 but on the app it won’t track it. Please help me.

If you efiled, double-check with this tool to be sure the return was efiled successfully and accepted.
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If that showed it was accepted, then it should show up in the IRS WMR tool here:
http://www.irs.gov/Refunds

Be sure you are entering just the  Federal refund amount, and not including any State refund.  

And be sure you are using the actual Federal refund amount without regard to any TurboTax fees if you chose to pay any fees out of the refund.

View/print your return and look at the actual refund amount showing:

    If you filed a Form 1040, the Refund Amount is shown on Line 76a.
    If you filed a Form 1040A, the Refund Amount is shown on Line 48a.
    If you filed a Form 1040EZ, the Refund Amount is shown on Line 13a.

Also, if you have EIC (earned income credit, aka EITC) or ACTC (additional child tax credit), the IRS will not start releasing those refunds until February 15.  That means people with those types of credits may not start receiving their refunds until around February 27.

I still can’t track my refund on the irs go app. I filed on 1/31/18. On the site it says expected date is 2/21 but on the app it won’t track it. Please help me.

Thank you so much !!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v