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cmccague
New Member

I started my online return the other day, now I can't find it. What happened?

 
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3 Replies

I started my online return the other day, now I can't find it. What happened?

You must sign onto your online account with the exact User ID you used to create the account.

See this for how to view all of your TurboTax accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

 

Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

I started my online return the other day, now I can't find it. What happened?

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

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**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
DawnC
Expert Alumni

I started my online return the other day, now I can't find it. What happened?

Make sure you are signing in the correct account - you may have multiple accounts.   How can I view all my TurboTax accounts?

 

If you need extra time, filing an extension by April 15, 2026, moves your submission deadline to October 15. But remember any taxes owed are still due in full by the original April 15 date.

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