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haley1brown94433
New Member

I signed up for the advance and it said I could get 750 they accepted my refund this morning but I have no information about my advance

 
7 Replies
ToriC
New Member

I signed up for the advance and it said I could get 750 they accepted my refund this morning but I have no information about my advance

I did the same. I signed up for the advance, got $750. My federal return got accepted and the advance said I would get it within an hour of being accepted and I’ve got nothing. I did get an email to set up the TurboTax card. So I’m following for any answers too. 

dupreesabrina
Level 5

I signed up for the advance and it said I could get 750 they accepted my refund this morning but I have no information about my advance

Same with me. Mines was accepted last night and I still have no notice.

Taneeshab1
Level 4

I signed up for the advance and it said I could get 750 they accepted my refund this morning but I have no information about my advance

Hi guys! I am also waiting for some movement of Turbo/GreenDot's end. Check out Santa Barbara Bank for status of advance https://taxpayer.sbtpg.com

 

I checked mines and shows paid but not in prepaid acct yet. Fingers crossed. 

 

Good Luck!

 

FYI use filing info when logging in.

 

dupreesabrina
Level 5

I signed up for the advance and it said I could get 750 they accepted my refund this morning but I have no information about my advance

Thank you so much mines had an amount and paid to as well dated for yesterday I know they said it takes 48 hours so maybe by tomorrow it will post.

haley1brown94433
New Member

I signed up for the advance and it said I could get 750 they accepted my refund this morning but I have no information about my advance

Where are you seeing where it says paid at? Maybe I did something wrong 

dupreesabrina
Level 5

I signed up for the advance and it said I could get 750 they accepted my refund this morning but I have no information about my advance

Once you sign in its at the very bottom

Kioharu
Level 2

I signed up for the advance and it said I could get 750 they accepted my refund this morning but I have no information about my advance

Thank you for this! It shows the amount I ws pre-approved for was paid while I was worried we would be denied. Now I can rest easy knowing it was approved and that I just have to wait for a deposit. I use this site to check when we do direct deposit, but did not know we could use it for the Refund Advance! Lifesaver!

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