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New Member
posted Jan 23, 2021 10:40:07 AM

I received the email notification that my State forms were ready to preview/print/file. They are not. Checked back within the hour - still not ready

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1 Replies
Intuit Alumni
Jan 23, 2021 12:59:16 PM

Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. 
Please see the following TurboTax FAQ's to assist with this:
    • How to clear your cache 
    • How do I delete cookies

You can also track the status of forms availability in this TurboTax FAQ: IRS forms availability table for TurboTax individual (personal) tax products