I received my Visa card for my tax return in the mail a while ago but I misplaced it is there a way to get a new card sent or to get it as direct deposit instead ?
03386
3 Replies
xmasbaby0
Level 15
Jun 7, 2019 3:25:24 PM
For help with your pre-paid Visa card: Call (888) 285-4169
If your return has already been filed and accepted it is too late to change how you want to receive your refund.
mesquitebean
Level 15
Jun 7, 2019 3:25:26 PM
When you phone that number, listen to all the choices first. One of the choices will be "to report a card lost, stolen, or never received." I believe when you do that, they cancel the first one and send a new one with a different card number.
SweetieJean
Level 15
Jun 7, 2019 3:25:28 PM
When calling that number, select Option 1, then 2.