I Received a letter from the IRS

[leahnyanna1213]

Hi there it has been over 21 days and I have still not received my federal income tax check I received a letter from the IRS stating that my return is still being processed and if they need any additional information that they would contact me and I should not contact them for 60 days I receive my state in February 

[xmasbaby0 · Accepted solution]

Then the good news is you know that the IRS has your return and is processing it.  TurboTax does not receive any information from the IRS after your return has been filed, and cannot speed the IRS up for you.  Hopefully the review will soon be over and they will send your refund.  Watch the IRS site.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

[Lovelymocha1]

Can you help me get identified by irs  i cant seem to contact any officials

[CassLO]

@Lovelymocha1 If you are unable to contact via phone, go to Identity Verification Service and follow the online instructions. Here is some additional information regarding the 5071C Letter:

Understanding Your 5071C Letter

Per the IRS:

What happens after I verify online or after I call?

We’ll continue processing your return. It will take approximately six weeks to process.

• I got a 5071C letter from the IRS
• Tips for Handling Identity Verification Requests From the IRS