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That happens sometimes----some identity verification requests are random.
I HAVE TO VERIFY MY IDENTITY
https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients
No I stay on the telephone for 30 minutes . then someone I can not help you so she would transfer to another . This went until form 7am until three pm. I got tired and did another IRS and E File it.
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