I received a letter from missouri state tax saying I haven’t paid but I did through the turbo tax website.what do I do?

[xmasbaby0]

Your only proof that you paid your state tax due is your own bank/credit card records.  How did you pay?  Look at the page of filing instructions that printed out with your Form 1040.  What does it say about how you were supposed to pay the state?  If you believed you were paying with a federal refund--that was a mistake--a federal refund can never--never--pay state tax due.

Most states want to be paid by check or money order, or by credit/debit card on the state's web site.

[Critter-3]

And a lot of states will not let you pay directly from your bank account like the federal.

So you need to mail in a check or go to the state's website to initiate a payment.

Your only proof of payment is your bank statement or credit card showing the payment coming out. Turbo Tax only passes your bank account number to the state for the state to take it out of your account. But most states do not let you pay by Direct Debit so you have to mail in a check or go directly to the state's website to pay.

Turbo Tax just shows you a screen at the end showing the Net amount of federal and state combined. But it is just for your own info. You do still have to pay the state yourself separately. See,
https://ttlc.intuit.com/community/state-taxes/help/can-i-pay-my-state-taxes-from-my-federal-refund/0...

Check the printout or PDF of your return; look for the state cover sheet with the Turbotax logo. If you owed tax, it will show the payment information and how/when you decided to pay. Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.

https://ttlc.intuit.com/community/refunds/help/what-are-my-options-for-getting-my-state-refund-or-fo...