turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I rcvd a text from turbo tax return has a 48 hr hld due to identity. Only told to reach out. Msg on screen is return pending.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

I rcvd a text from turbo tax return has a 48 hr hld due to identity. Only told to reach out. Msg on screen is return pending.

Yes ... the return will remain in a pending state until released by the program ... please follow the directions given to get the return released. 

I rcvd a text from turbo tax return has a 48 hr hld due to identity. Only told to reach out. Msg on screen is return pending.

Once again the return was rejected by IRS, I don't know how to fix this.  Any suggestions?

I rcvd a text from turbo tax return has a 48 hr hld due to identity. Only told to reach out. Msg on screen is return pending.

@laurie-chapman-c

 

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies